Shipping & Proof of Age

Shipping Options at Premium eJuice

WE ARE PROUDLY CANADIAN, HOWEVER, WE ALSO SHIP TO THE USA AS WELL AS SELECT INTERNATIONAL LOCATIONS

IMPORTANT - PROOF OF AGE REQUIREMENTS

If you are placing your first order with Premium eJuice, please email a scan or photo of both sides of your government issued photo ID (i.e. Driver's License, Health Card, Passport, etc.) to sales@premiumejuice.com as soon as possible so that the shipping or pick-up of your order is not delayed.

You must be 21+ if you are ordering from the USA or International Locations
You must be 19+ if you are ordering from BC, ON, NB, NS, PEI and NFL
You must be 18+ if you are ordering from AB, SK, MB, QC, NWT or YT

Once your age is verified (after a successful proof of age delivery or in-store purchase), you will no longer be required to sign or show proof of age for your orders.

Shipping within Canada

All orders are shipped from Vaughan, Ontario

FREE CANADA POST EXPEDITED SHIPPING ON ORDERS OF $100+

OTHER SHIPPING OPTIONS AVAILABLE AT CHECKOUT:

  • Canada Post
  • Swyft Same Day Delivery
  • Canpar
  • Loomis
  • UPS
  • FedEx
  • DHL Worldwide Express

IMPORTANT INFORMATION ABOUT COVID-19 RELATED SHIPPING DURATIONS:

As a result of COVID-19, Canada Post has been experiencing significant delays due to reduced staffing levels and increased demand. Other couriers have also seen delays although not as significant as those at Canada Post and so we recommend choosing one of our other shipping options unless you are in no rush to receive your order.

Please anticipate delays from the approximated shipping durations shown during checkout.

    Swyft Same Day Delivery

    • Same day delivery between 5 pm and 10 pm within the Greater Toronto Area (see below for boundary map and service availability by postal code)
    • Orders must be placed by 2 pm Eastern Time (on the dot) for same day delivery or the order will be delivered the next business day
    • Orders placed over the weekend will be delivered on Monday
    • You will only see this shipping option if your shipping address is in one of the serviced areas across the GTA
    • Once your order is ready, you’ll receive a text message confirmation with real-time GPS tracking - you will even be able to phone or text your driver directly through the Swyft tracking page if necessary
    • Deliveries will be contactless and left at your door or another location (at your request)
    • If you are ordering from us for the first time and we need to verify your age, you will receive a text message letting you know that you need to upload a photo of your government issued photo identification (i.e. driver's license) prior to delivery. Your ID will be checked against Equifax for age verification automatically so that you do not need to provide your identification directly to the courier upon delivery. (photo verification will be available in early May 2020)
    • Please do not select Swyft Same Day Delivery service if you are shipping to a P.O. Box

    $8.00 CAD

    CLICK HERE TO VIEW SERVICE BOUNDARY MAP

    CLICK HERE TO DOWNLOAD AN EXCEL SPREADSHEET SHOWING SERVICE AVAILABILITY BY POSTAL CODE


    USA and International Shipping

    DHL Express Worldwide

    • 1 to 2 business days (anticipate short delays due to COVID-19)

    If you are shipping to a P.O. Box, we will need to send your order through Canada Post instead of DHL and this will increase the amount of time it will take to receive your order. No shipping fee discount will be provided for this scenario.

    Important Information Regarding US and International Shipments

    Premium eJuice ships all products from Canada and does not collect taxes on orders placed from outside of Canada. Orders shipped to customers located outside of Canada may be subject to import duties, taxes, and customs processing fees. Please be aware that you are responsible for paying any applicable import duties, taxes, or fees that may arise. Unfortunately, we are unable to give estimates for these fees. Please contact your local customs office for more information.

    You as the importer must be aware of your local laws and regulations for Electronic Cigarettes / Electronic Nicotine Delivery Systems (ENDS), accessories and E-Liquids.  We will fulfill our obligations and ship your order to the location you specify after payment has been received, however, Datagon Inc. (o/a Premium eJuice) is not liable if your package is seized by customs upon entering your country. As the importer, you are solely responsible for the importation of the products that you order. As such, you must be aware of your own region's/territory's prohibitions and allowances for importing said products. Datagon Inc. (o/a Premium eJuice) will not be held responsible for your lack of knowledge regarding the importation laws of your country/county/city/province/state/territory/region. In the event of seizure, the importer is solely responsible for recovering the items, if possible. Should your package be sent back to us, we will issue a refund for your order less the shipping fees charged to you when you placed your order. If you received free shipping, we reserve the right to reduce your refund by the actual cost of shipping your order to you.

      All shipments are through Canada Post and are trackable, insured and do not require you to be home to accept delivery

      * If the product(s) you ordered are in stock, we will usually ship your order the same business day if your order is placed and paid for before 2:00 pm ET. We do not ship over the weekend.

      ** Please note that the delivery times mentioned above are estimates provided by Canada Post and DHL and do not include order processing times.

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