Our Exclusive Defective Coil & Pod Guarantee
NEVER WORRY ABOUT BUYING DEFECTIVE COILS AND PODS AGAIN!
At Premium eJuice, we are always looking for ways to improve the products and services that we offer to you so that we remain your vape shop of choice for many years to come.
This time, we were forced to think of something very special to offer you that no other vape shop would ever think of offering. After all, we already offer:
- $5 flat rate domestic shipping on orders under $100 and free shipping on orders over $100
- Same day shipping for orders placed before 2 pm ET
- If there is an issue with a product that you receive from us, we fix the issue with a smile and without any further inconvenience to you
- Expert eJuice and hardware recommendations when you need them. We are always quick to respond to any questions you may have.
- The lowest prices around on the high-quality products that we take pride in carrying and that you have come to expect from us
- A loyalty rewards program that is second to none
- 60-day standard warranty on all hardware, as well as inexpensive 90 and 120-day extended warranty options
- The appropriate hardware required to test our eJuices in our sampling bar so that the taste you get in our store will be similar to the one you will get from your own hardware when you get home
- Free battery analysis, repair and re-wrapping services in-store
- Complimentary coffee and/or tea with every store visit
With all of these reasons to buy your eJuice and hardware from Premium eJuice, it was very difficult coming up with something that we could offer you that no other vape shop would offer. We started by asking ourselves what if anything did we dislike about our past experiences buying vaping products from other retailers. The answer was surprising. We all agreed that receiving detective coils or pods was the number one pet peeve when it came to vape related purchases.
Given that our mission is to provide the very best products and unparalleled service to our valued customers, we have decided to make your experience shopping with us even more incredible by offering you a guarantee on the replacement coils, empty pods and pre-filled pods that you purchase from us. Got a dud in your pack, send us an email (email@example.com) and we will issue a store credit to your account for the cost of the coil. We will provide store credit for up to five (5) coils / pods per year if purchased through our website or our retail store. The maximum credit that will be issued for a defective coil, empty pod or pre-filled pod is $5.00 excluding tax.
I hope this guarantee helps us earn your trust and your business and look forward to being your vape shop of choice for many years to come :)
Founder & CEO